Privacy Policy

Data Controller Information

PlasmaRoute S.A. is the data controller for the personal data we process. Our contact details are:

• Company: PlasmaRoute S.A.
• Registration Number: B62547821
• Address: Gran Vía 44, 41221 Seville, Andalusia, Spain
• Email: privacy@plasmaroute.top
• Phone: +34 951069752

Data Collection

The data we collect includes information you provide directly to us and information we collect automatically when you use our services. We collect personal data through various means including our website contact forms, email communications, phone calls, and during the provision of our financial planning services.

The types of personal data we may collect include your name, email address, phone number, company information, job title, and any information you provide in communications with us. We also collect technical information such as your IP address, browser type, and usage patterns on our website.

How We Use Your Information

We use your personal data to provide our financial planning services, respond to your enquiries, and communicate with you about our services. The legal basis for processing your personal data includes your consent, our legitimate business interests, and the performance of contracts.

How we use your data specifically includes: providing rolling forecast and static budget solutions, responding to contact form submissions, sending service-related communications, improving our website and services, and complying with legal obligations. We do not sell your personal data to third parties.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please see our Cookie Policy.

Data Sharing and Third Parties

We may share your personal data with trusted third-party service providers who assist us in operating our website and providing our services. These providers are bound by confidentiality agreements and are only permitted to use your data for the specific purposes we authorise. We may also disclose your information if required by law or to protect our legal rights.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and resolve disputes. Contact form data is typically retained for 3 years, while client service data may be retained for up to 7 years in accordance with business record-keeping requirements. We regularly review our data retention practices to ensure compliance with applicable laws.

Your Rights

Under the General Data Protection Regulation (GDPR), you have several rights regarding your personal data:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise any of these rights, please contact us at privacy@plasmaroute.top. We will respond to your request within one month.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

International Data Transfers

As we operate within the European Union, your personal data is primarily processed within the EU. If we transfer data outside the EU, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

Contact Information

If you have any questions about this privacy policy or how we handle your personal data, please contact us:

• Email: privacy@plasmaroute.top
• Phone: +34 951069752
• Address: Gran Vía 44, 41221 Seville, Andalusia, Spain

You also have the right to lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos) if you believe we have not handled your personal data appropriately.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date. We encourage you to review this policy periodically.